Free technical support for users of our software.

 

Our privacy policy can be seen here.

If you have questions, there are several sources from which to get answers.

The very first place to try is the Help file that came with the software.

Frequently Asked Questions. Includes error messages.

Registration procedure and instructions for obtaining your unrestricted copy of Trades Math Calculator.

Still have a question?

If you can't find the information you need, you can go to our FaceBook page and leave a question or comment.

You can also contact us by e-mail.
Please make sure to include the following:

  • The name of the software.
  • The version of the software(select the About button).
  • The version of Windows on your computer.
  • A detailed (step by step) description of the problem, including any error messages presented.

You can use this form to help organize the message if you wish.

Telephone 1-604-209-4313 during office hours of 8am to 4pm Pacific Time.

Email support is guaranteed in English only.


Technical support by email is free and unlimited. However, we reserve the right to terminate support to users who in our judgment are unreasonable or abusive or who have system or other difficulties that transcend the scope of our software.

 

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